About Us & Privacy Policy

Welcome to Speech Junction, a professional platform dedicated to supporting children and adults with communication, speech, language, voice, and swallowing challenges. Our mission is to provide accessible and affordable speech and language therapy (SLT) services online and to guide families to qualified local SLTs when in-person therapy is needed. Our Therapists: - BSc graduates from Bangladesh Health Professions Institute (BHPI), the academic Institute of CRP - Completed a 1-year clinical internship at CRP - Members of the Society of Speech and Language Therapists (SSLT) We are committed to evidence-based therapy, family-centered care, and ethical practice, ensuring Every child and adult receives the support they deserve.
Privacy Policy Welcome to Speech Junction — a digital platform dedicated to speech, language, communication, swallowing, cognitive, and developmental support services for children and adults. Speech Junction provides online and offline therapy services, caregiver education, professional resources, digital learning materials, teletherapy support, awareness programs, and assistive communication solutions. At Speech Junction (“Speech Junction”, “we”, “our”, or “us”), we are committed to protecting the privacy, dignity, confidentiality, and safety of our users, patients, caregivers, students, therapists, and visitors. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our: * Website * Mobile applications * Online therapy platform * AAC tools * Educational content * Online courses * Digital products * Communication and support services Collectively referred to as the “Services”. By accessing or using our Services, you agree to the practices described in this Privacy Policy. Our Mission Speech Junction aims to improve communication abilities, participation, independence, and quality of life for individuals with speech, language, communication, cognitive, voice, fluency, and swallowing difficulties through ethical, evidence-based, accessible, and technology-supported services. Our Vision Our vision is to build a trusted digital and clinical platform that empowers children, adults, caregivers, therapists, and educators through innovative therapy support, awareness, assistive technology, research, and inclusive communication services. Information We Collect We may collect two categories of information: 1. Personal Information Personal Information means information that can identify an individual directly or indirectly. This may include: * Full name * Email address * Phone number * Address * Age or date of birth * Parent or guardian information * Appointment information * Therapy records * Voice/video recordings (with consent) * Medical or developmental history voluntarily provided * Payment information * Communication records * Device information * User account information 2. Non-Personal or Anonymous Information This includes information that does not directly identify a person. Examples: * Browser type * Device model * Language preference * App usage statistics * Session duration * Country or region * Website interaction data * General analytics data We use this information to improve our services and user experience. Children’s Privacy Speech Junction provides services for children under parental or caregiver supervision. We are committed to protecting children’s privacy and safety. We do not knowingly collect unnecessary personal information from children without parent or guardian involvement. Parents or legal guardians may voluntarily provide: * Child developmental history * Therapy goals * Assessment information * Audio/video samples * Educational information This information is used strictly for therapy, educational, and support purposes. Information You Provide to Us You may provide information while: * Booking appointments * Registering accounts * Joining therapy sessions * Filling assessment forms * Contacting support * Purchasing digital products or courses * Subscribing to newsletters * Participating in webinars or live sessions * Using AAC or communication tools How We Use Your Information We may use your information for the following purposes: Clinical and Therapy Services * Conduct assessments * Deliver speech and language therapy * Monitor therapy progress * Create individualized treatment plans * Provide caregiver counselling * Schedule sessions and reminders Educational Purposes * Provide courses and learning materials * Deliver training programs * Improve educational resources * Share therapy-related updates Communication * Respond to inquiries * Send appointment notifications * Share service updates * Provide technical support Platform Improvement * Analyze user engagement * Improve app and website performance * Fix technical issues * Improve accessibility and usability Marketing and Awareness With consent, we may send: * Educational newsletters * Awareness content * Service announcements * Promotional offers Users may unsubscribe anytime. Therapy Data and Confidentiality Speech Junction highly values professional ethics and patient confidentiality. Therapy-related data including: * Assessment reports * Session notes * Therapy recordings * Clinical observations * Communication samples will remain confidential unless: * Written consent is provided * Required by law * Necessary for safety reasons * Required for professional referral purposes We do not publicly share identifiable therapy information without explicit consent. Teletherapy and Online Sessions Speech Junction may provide online therapy through secure digital platforms. Users acknowledge that: * Internet-based communication may carry certain technical risks * Stable internet connection is recommended * Sessions may be rescheduled due to technical interruptions * Recording therapy sessions without consent may be prohibited Parents or guardians should supervise child sessions when necessary. Cookies and Tracking Technologies Our website and apps may use: * Cookies * Analytics tools * Pixel tags * Log files * Performance tracking systems These technologies help us: * Improve website performance * Remember user preferences * Understand user engagement * Enhance security * Improve marketing effectiveness Users may disable cookies through browser settings, though some features may not function properly. Third-Party Services Speech Junction may use trusted third-party services including: * Cloud hosting providers * Payment gateways * Analytics services * Email communication systems * Video conferencing tools * Notification systems Examples may include: * Google * Meta * Zoom Communications * Microsoft These providers may process limited information necessary for their services and maintain their own privacy policies. Speech Junction is not responsible for third-party privacy practices outside our direct control. Data Protection and Security We implement reasonable technical and organizational measures to protect user data from: * Unauthorized access * Data loss * Misuse * Alteration * Disclosure Security measures may include: * Encrypted communication * Password protection * Secure cloud storage * Restricted staff access * Firewall protection However, no internet transmission system is completely secure. Data Retention We retain information only for as long as necessary to: * Provide services * Maintain therapy records * Comply with legal obligations * Resolve disputes * Improve services When information is no longer required, it may be securely deleted or anonymized. User Rights Depending on applicable laws, users may have rights to: * Access their data * Correct inaccurate information * Request deletion * Withdraw consent * Restrict certain processing * Request data portability Requests may be submitted through our official contact channels. Professional and Ethical Commitment Speech Junction follows ethical principles related to: * Patient dignity * Confidentiality * Informed consent * Child protection * Evidence-based practice * Respectful communication * Inclusive and accessible services We aim to create a safe and supportive environment for all individuals regardless of age, disability, communication ability, gender, culture, or background. Links to External Websites Our Services may contain links to external websites or platforms. Speech Junction is not responsible for: * Third-party content * External privacy practices * External services or products Users should review the privacy policies of external websites independently. Changes to This Privacy Policy Speech Junction may update this Privacy Policy periodically to reflect: * Legal requirements * Service improvements * Technology updates * Platform changes Updated versions will be posted on our official platform with revised effective dates. Continued use of our Services indicates acceptance of updated policies. Contact Us If you have any questions regarding this Privacy Policy or our Services, please contact: Speech Junction Official Website Email: support@speechjunction.com Website: https://www.speechjunction.com Effective Date This Privacy Policy becomes effective from the date of publication on Speech Junction platforms and services.